Refund Policy

Subscription Refunds

LingoFab is owned and operated by LEO TECHNOLOGIES. All subscription payments are strictly non-refundable. We do not provide refunds or credits for any partial-month subscription periods or unwatched lessons.

Cancellation

You can cancel your subscription anytime from your dashboard. Cancellation ensures you won't be charged for future periods.

• Cancellations prevent future charges
• No refunds for the current billing cycle
• Access continues until the current billing period ends

Non-Refundable Items

All payments made on LingoFab — including subscriptions, AI Tokens, and live tutor session bookings — are strictly non-refundable under any circumstances, including cancellations. Certificates, downloadable materials, and completed lessons are also non-refundable.

Dispute & Chargeback Resolution

While purchases on LingoFab are non-refundable, every dispute or complaint is reviewed — this policy governs the outcome, not whether we respond.

• Email support@lingofab.in to raise a dispute or complaint; we acknowledge every request within 2 business days.
• Each dispute is investigated against our internal records — payment confirmation, subscription/token status, and session activity — before we respond.
• If a customer raises a chargeback with their bank or card network instead of contacting us directly, we respond to the payment gateway's chargeback notification within the timeline mandated by the card network, submitting transaction and usage evidence to contest or accept it on its merits.
• Disputes and chargebacks are never ignored, regardless of the non-refundable nature of the underlying purchase.